A 3-year-old snowball bush (Viburnum opulus 'Roseum' or V. macrocephalum) in Zone 5 MA gets 4.5 hrs AM sun + 2 hrs PM sun. Healthy 4.5' × 3–4' but zero flowers in 3 years. Not pruned.
Snowball viburnums need 6+ hours direct sun for good bloom. Your site (4.5 + 2 = 6.5 hrs but likely dappled) may be borderline. If possible, limb up overstory trees.
Lawn fertilizer runoff (high N) or bed fertilization promotes leaves over flowers. Stop fertilizing the shrub. If lawn is fertilized nearby, create a buffer zone or use low-N fertilizer.
Snowball viburnums bloom on old wood (buds set previous summer). Pruning in fall/winter/spring removes flower buds. Prune only immediately after flowering (which hasn't happened yet—so don't prune at all until it blooms).
Some viburnums take 3–5 years to bloom heavily. But 3 years with zero flowers suggests other factors.
Fix the nitrogen and pruning timing first. Sun is harder to change but critical.
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