Your Schefflera has a history of neglect in an office setting. Plants can endure poor care for a long time before showing sudden decline—a "tipping point" where root systems fail and leaves drop rapidly. The recent repotting, while well-intentioned, likely added stress because Scheffleras have sensitive roots that resent disturbance.
If you can share a photo and the details above, I can give more precise advice. Recovery is possible if root damage isn't severe.
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