Addressing Unsafe Flagstone Steps and Contractor Issues

Loose flagstone steps that create a tripping hazard indicate poor installation. Immediately contact your state's Contractor Licensing Board to verify the company's license and bond status. Unlicensed contractors face fines; you may have leverage. Demand repair or hire a qualified stone mason to correct the work. Document everything. If the contractor isn't licensed, you may not owe payment, but consult the board about lien risks. Do not pay until the work is safe and correct. A reputable hardscape company should rebuild the steps on a proper compacted base with mortar or polymeric sand joints.