Your 3.5-foot Norfolk Island pine (Araucaria heterophylla) has gray-white needle tips. This is unusual. Possible causes, in order of likelihood:
White, cottony clusters at needle bases or on stems. Wipe with alcohol; spray neem oil weekly for 3 weeks.
Tiny, soft-bodied insects (green, black, gray) on new growth. Blast with water; treat with insecticidal soap.
Mineral deposits or salt burn cause tip whitening. Switch to filtered water; flush soil; fertilize at half-strength monthly.
If tips are gray-fuzzy, not just pale, a fungal issue is possible. Improve air circulation; avoid wetting foliage; apply copper fungicide if confirmed.
Inspect closely with a magnifier. Email photos to wcreed@HorticulturalHelp.com for definitive ID. Norfolk pines need bright indirect light, cool temps (60–70°F), high humidity, and consistent moisture—never bone-dry, never soggy.
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