New Phalaenopsis Flowers Going Floppy: Age or Chill Damage?

Gifted phal ~1 week ago. Petals slightly floppy, closing in. Why? Fixable?

Two Likely Causes

1. Flowers near end of life. Individual blooms last 3–4 weeks; may have been open a while before purchase.
2. Chill exposure. Tropical flowers don't tolerate cold; transport chill causes premature death.

Focus on growing the plant for next bloom cycle. Happy to advise on culture.