Holiday cacti (Schlumbergera) have extremely fine root systems. Repotting into fresh mix and a larger pot often damages roots and holds too much moisture, causing the wilted, pale appearance you see.
Less is more. The plant will slowly regrow roots and regain its turgor.
Identifying a Large Hanging Cactus with Red Flowers
Cactus Soil Substitute: Potting Soil + Sand
When and How to Repot Large, Happy African Violets
Christmas Cactus Propagation: Soil Method Beats Water
Mold on "4 Season Cactus" Soil: Wrong Soil, Too Wet
Christmas Cactus (Schlumbergera bridgesii): Care Guide for Holiday Blooms
Revitalizing Large Potted Ficus and Schefflera Without Repotting
Fungus Gnat Control: Gnatrol vs. Beneficial Nematodes
Mystery Foul Odor from a Christmas Cactus
How to Get Your Christmas Cactus (Zygocactus) to Bloom
Christmas Cactus Care: Water Seasonally, Use Miracle-Gro, Not "Atomic Grow"
Christmas Cactus Seed Pods: What They Are and How to Grow Them
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