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White Circles on House Palm/Fern: Need Better Identification

A reader reports white circles on a "house palm fern" (treated with diluted dish soap, returned in 2 weeks). Some leaves brown from rinsing. Asks how to save it.

Expert Requests

Proper plant ID (fern vs. palm are distinct). Email photo to wcreed@HorticulturalHelp.com.
Better pest description or photos of "white circles."
Care details: light, watering, last repot date.

Will Creed, Interior Landscaper, Horticultural Help, NYC.

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