Your new "moth orchid" (Phalaenopsis) had one shriveled aerial root at purchase; now several more have shriveled. You're watering every 7–10 days in a cool, damp New Zealand winter.
Aerial roots need ambient humidity to stay plump. In a cold, damp house with heating, the air can be very dry. The exposed root portions desiccate and die, though the portions inside the pot may remain healthy.
Shriveled aerial roots are cosmetic. They won't recover, but they don't harm the plant. Focus on keeping the potted roots healthy with proper moisture cycle and humidity.
Your Phalaenopsis should stabilize and grow new, healthy aerial roots once conditions improve.
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