LeeAnn's month-old Phalaenopsis (bark mix, weekly filtered water, dilute fertilizer 3/4 weeks, 65–85°F, southwest window off to side) had 2 buds brown/dry, flowers facing window dried (one new bloom). First orchid.
Phal flowers last 4–6 weeks. If plant was in bloom when bought, fading is expected.
Weekly water, dilute fertilizer, bright indirect light, 65–85°F—all appropriate. Problem likely at root level.
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