Brown bumps on leaf undersides + yellow lower fronds = scale insects (likely Cycad aulacaspis scale). Bumps = adult females; yellowing = sap loss.
Constant A/C = very low humidity → favors spider mites, not scale. But scale tolerates it. Fluorescent light = insufficient for sago (needs bright light).
Same lethal cycad scale disease as outdoors. Indoor may slow it. Monitor new growth—if clean, treatment working.
Early, aggressive physical removal + oil/soap is best indoor shot. Consider replacing with Zamia or Dioon if it fails.
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