A pansy stem that narrows to a thread at soil level signals crown rot, a fungal disease favored by excess moisture. Garden centers often overwater pansies, so the plant may have been infected when purchased.
If only one plant is affected, remove it and the surrounding soil, then replant. Improve drainage and avoid overwatering to prevent spread.

Fixing a Leggy, Drooping Crown of Thorns (Euphorbia milii)
Rescuing a Crown of Thorns (Euphorbia milii) from a Glass Container
Transplanting a 40-Year-Old Crown of Thorns (Euphorbia milii)
African Violet Root Damage: Saving a Heirloom Plant
Sarracenia rubra Root Rot in Undrained Pot: Emergency Treatment
Rescuing Dracaena Marginata from Self-Watering System Root Rot
Song of Jamaica (Pleomele reflexa) Leaf Drop: Watering Consistency Is Key
Mass Cane Soil Worms: Harmless, Easily Removed
Jade Plant Root Rot: Causes, Prevention, and How to Propagate Healthy Cuttings
Lucky Bamboo (Dracaena sanderiana) Stem Rot: Root Rot Diagnosis & Rescue
Saving a Rotting Cactus: Watering and Light Corrections
String of Pearls: The Bead-Like Succulent
Identifying and Treating Crown Rot vs. Frizzle Top in King Palms
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