If the black dots are raised bumps that scratch off easily, they're scale. The most effective non‑toxic approach is thorough coverage with a silicon‑based foliage cleaner (Brand X) or an alcohol‑soap spray (1:5 alcohol to water plus soap). Horticultural oil, neem oil, or hot pepper wax also work if applied with complete coverage. Repeat treatment in 5–7 days and monitor weekly. Never apply in direct sun or high heat.
Brand X may cause temporary leaf drop on Ficus, but it penetrates the tight crevices where scale hide. Choose the method you're most comfortable with and stay consistent.
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