Your 40+ year old "sago palm" (narrow, stiff, vicious fronds; 4–6" caudex) is Cycas revoluta — a gymnosperm, not a palm. The "Mexican variety" notion is likely confusion with Dioon or Ceratozamia (true Mexican cycads). C. revoluta is Japanese.
Likely causes: nutrient deficiency (Mg, Mn, N) or light change stress (recent move). The "pineapple" (caudex) stores energy—new flush will reveal if roots functional.
Remove pups in spring with clean cut. Dust with sulfur. Root in pure pumice/perlite, high humidity, bottom heat. 6–12 months.
All parts toxic (cycasin). Gloves, wash hands. Pets/children at risk.
40-year specimen caudex = significant horticultural asset. Prioritize evidence-based care over untested products.
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