15,000 gal pond, 6.5 ft deep, 100+ koi/comets. Aerator plates moved from bottom to 2.5 ft shelf per dealer advice. 12 fish dead. Leaf buildup, Microbe-Lift used. Asks if plate move was wrong, normal loss rate, feeding restart.
Moving diffusers up prevents supercooling the bottom but reduces oxygen at depth where fish hibernate. Best: mid-depth, centered. Cold/hot water mixing is thermodynamics—can’t be prevented.
If pump was removed, biofilter bacteria died. Winter fish kills often stem from lost biofiltration, not temperature. Keep pump running through a biofilter all winter.
High-volume customer deserves on-site support. Print this; discuss with owner.
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